Know what to check before choosing a phone plan
The CRTC Wireless Code explains consumer protections for mobile phone service contracts.
Published by Canadian Radio-television and Telecommunications Commission
How can this help me?
Compare the total price, data allowance, cancellation terms and trial conditions before agreeing.
Who is it for?
People seeking information or support on this topic. Check each program’s conditions.
Rules can differ for prepaid and postpaid services. Keep your agreement and ask the provider to explain unclear charges.
Decisions and current requirements come from Canadian Radio-television and Telecommunications Commission.
Your next step
Read the source page, then contact the responsible organization if you need help understanding whether its service applies to you.
Visit Canadian Radio-television and Telecommunications CommissionExternal website. Opens in this tab; use Back to return to YCG.